PRIVACY POLICY
Accountants for Tradies
1. We respect your privacy
(a) Accountants for Tradies respects your right to privacy and is committed
to safeguarding the privacy of our customers and website visitors. This policy
sets out how we collect and treat your personal information.
(b) We adhere to the Australian Privacy Principles contained in the Privacy
Act 1988 (Cth) and to the extent applicable, the EU General Data Protection
Regulation (GDPR).
(c) "Personal information" is information we hold which is
identifiable as being about you. This includes information such as your name,
email address, identification number, or any other type of information that can
reasonably identify an individual, either directly or indirectly.
(d) You may contact us in writing at 8 81 Edinburgh St Richmond VIC 3121 for
further information about this Privacy Policy.
2. What personal information is collected
(a) Accountants for Tradies will, from time to time, receive and store
personal information you submit to our website, provided to us directly or
given to us in other forms.
(b) You may provide basic information such as your name, phone number,
address and email address to enable us to send you information, provide updates
and process your product or service order.
(c) We may collect additional information at other times, including but not
limited to, when you provide feedback, when you provide information about your
personal or business affairs, change your content or email preference, respond
to surveys and/or promotions, provide financial or credit card information, or
communicate with our customer support.
(d) Additionally, we may also collect any other information you provide
while interacting with us.
3. How we collect your personal information
(a) Accountants for Tradies collects personal information from you in a
variety
of ways, including when you interact with us electronically or in person, when
you access our website and when we engage in business activities with you. We
may receive personal information from third parties. If we do, we will protect
it as set out in this Privacy Policy.
(b) By providing us with personal information, you consent to the supply of
that
information subject to the terms of this Privacy Policy.
4. How we use your personal information
(a) Accountants for Tradies may use personal information collected from you
to provide you with information about our products or services. We may also
make you aware of new and additional products, services and opportunities
available to you.
(b) Accountants for Tradies will use personal information only for the
purposes that you consent to. This may include to:
(i) provide you with products and services during the usual course of our
business activities;
(ii) administer our business activities;
(iii) manage, research and develop our products and services;
(iv) provide you with information about our products and services;
(v) communicate with you by a variety of measures including, but not limited
to, by telephone, email, sms or mail; and
(vi) investigate any complaints.
If you withhold your personal information, it may not be possible for us to
provide you with our products and services or for you to fully access our
website.
(c) We may disclose your personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, legal
proceedings or in response to a law enforcement agency request.
(d) If there is a change of control in our business or a sale or transfer of
business assets, we reserve the right to transfer to the extent permissible at
law our user databases, together with any personal information and non-personal
information contained in those databases.
5. Disclosure of your personal information
(a) Accountants for Tradies may disclose your personal information to any
of our employees, officers, insurers, professional advisers, agents, suppliers
or subcontractors insofar as reasonably necessary for the purposes set out in
this privacy policy.
(b) If we do disclose your personal information to a third party, we will
protect it in accordance with this privacy policy.
6. General Data Protection Regulation (GDPR) for the European Union (EU)
(a) Accountants for Tradies will comply with the principles of data
protection set out in the GDPR for the purpose of fairness, transparency and
lawful data collection and use.
(b) We process your personal information as a Processor and/or to the extent
that we are a Controller as defined in the GDPR.
(c) We must establish a lawful basis for processing your personal
information. The legal basis for which we collect your personal information
depends on the data that we collect and how we use it.
(d) We will only collect your personal information with your express consent
for a specific purpose and any data collected will be to the extent necessary
and not excessive for its purpose. We will keep your data safe and secure.
(e) We will also process your personal information if it is necessary for
our legitimate interests, or to fulfil a contractual or legal obligation.
(f) We process your personal information if it is necessary to protect your
life or in a medical situation, it is necessary to carry out a public function,
a task of public interest or if the function has a clear basis in law.
(g) We do not collect or process any personal information from you that is
considered "Sensitive Personal Information" under the GDPR, such as
personal information relating to your sexual orientation or ethnic origin
unless we have obtained your explicit consent, or if it is being collected
subject to and in accordance with the GDPR.
(h) You must not provide us with your personal information if you are under
the age of 16 without the consent of your parent or someone who has parental
authority for you. We do not knowingly collect or process the personal
information of children.
7. Your rights under the GDPR
(a) If you are an individual residing in the EU, you have certain rights as
to how your personal information is obtained and used. Accountants for Tradies
complies with your rights under the GDPR as to how your personal information is
used and controlled if you are an individual residing in the EU
(b) Except as otherwise provided in the GDPR, you have the following rights:
(i) to be informed how your personal information is being used;
(ii) access your personal information (we will provide you with a free copy
of it);
(iii) to correct your personal information if it is inaccurate or
incomplete;
(iv) to delete your personal information (also known as "the right to
be
forgotten");
(v) to restrict processing of your personal information;
(vi) to retain and reuse your personal information for your own purposes;
(vii) to object to your personal information being used; and
(viii) to object against automated decision making and profiling.
(c) Please contact us at any time to exercise your rights under the GDPR at
the contact details in this Privacy Policy.
(d) We may ask you to verify your identity before acting on any of your
requests.
8. Hosting and International Data Transfers
(a) Information that we collect may from time to time be stored, processed
in or transferred between parties or sites located in countries outside of
Australia. These may include, but are not limited to Australia.
(b) We and our other group companies have offices and/or facilities in
Australia. Transfers to each of these countries will be protected by
appropriate
safeguards, these include one or more of the following: the use of standard
data protection clauses adopted or approved by the European Commission which
you can obtain from the European Commission Website; the use of binding
corporate rules, a copy of which you can obtain from Accountants for Tradies's
Data Protection Officer.
(c) The hosting facilities for our website are situated in Australia.
Transfers to each of these Countries will be protected by appropriate
safeguards, these include one or more of the following: the use of standard
data protection clauses adopted or approved by the European Commission which
you can obtain from the European Commission Website; the use of binding
corporate rules, a copy of which you can obtain from Accountants for Tradies's
Data Protection Officer.
(d) Our Suppliers and Contractors are situated in Australia. Transfers to
each of these Countries will be protected by appropriate safeguards, these
include one or more of the following: the use of standard data protection
clauses adopted or approved by the European Commission which you can obtain
from the European Commission Website; the use of binding corporate rules, a
copy of which you can obtain from Accountants for Tradies's Data Protection
Officer.
(e) You acknowledge that personal data that you submit for publication
through our website or services may be available, via the internet, around the
world. We cannot prevent the use (or misuse) of such personal data by others.
9. Security of your personal information
(a) Accountants for Tradies is committed to ensuring that the information
you provide to us is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial
procedures to safeguard and secure information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
(b) Where we employ data processors to process personal information on our
behalf, we only do so on the basis that such data processors comply with the
requirements under the GDPR and that have adequate technical measures in place
to protect personal information against unauthorised use, loss and theft.
(c) The transmission and exchange of information is carried out at your own
risk. We cannot guarantee the security of any information that you transmit to
us, or receive from us. Although we take measures to safeguard against
unauthorised disclosures of information, we cannot assure you that personal
information that we collect will not be disclosed in a manner that is
inconsistent with this Privacy Policy.
10. Access to your personal information
(a) You may request details of personal information that we hold about you
in accordance with the provisions of the Privacy Act 1988 (Cth), and to the
extent applicable the EU GDPR. If you would like a copy of the information
which we hold about you or believe that any information we hold on you is
inaccurate, out of date, incomplete, irrelevant or misleading, please email us
at
.
(b) We reserve the right to refuse to provide you with information that we
hold about you, in certain circumstances set out in the Privacy Act or any
other applicable law.
11. Complaints about privacy
(a) If you have any complaints about our privacy practices, please feel free
to send in details of your complaints to
. We take
complaints very seriously and will respond shortly after receiving written
notice of your complaint.
12. Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We
may modify this Policy at any time, in our sole discretion and all
modifications will be effective immediately upon our posting of the
modifications on our website or notice board. Please check back from time to
time to review our Privacy Policy.
13. Website
(a) When you visit our website
When you come to our website (
https://www.accountantsfortradies.com.au/),
we
may
collect certain information such as browser type, operating system, website
visited immediately before coming to our site, etc. This information is used in
an aggregated manner to analyse how people use our site, such that we can
improve our service.
(b) Cookies
We may from time to time use cookies on our website. Cookies are very small
files which a website uses to identify you when you come back to the site and
to store details about your use of the site. Cookies are not malicious programs
that access or damage your computer. Most web browsers automatically accept
cookies but you can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our website. Our
website may from time to time use cookies to analyses website traffic and help
us provide a better website visitor experience. In addition, cookies may be
used
to serve relevant ads to website visitors through third party services such as
Google AdWords. These ads may appear on this website or other websites you
visit.
(c) Third party sites
Our site may from time to time have links to other websites not owned or
controlled by us. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or approval
of these websites. Please be aware that Accountants for Tradies is not
responsible for the privacy practises of other such websites. We encourage our
users to be aware, when they leave our website, to read the privacy statements
of each and every website that collects personal identifiable information.